Email received on 9:05 AM UTC+7
To Whom It May Concern:
A global hardware and network upgrade for the MaxKVM Cloud has been arranged, and new virtual machine host servers with PCIe4 NVMe SSDs and dual 40GE network cards are scheduled to deploy very soon to improve I/O performance and network connectivity in all locations.
Existing services will begin migration to the new hardware on or before this Saturday, 5/21/22, and the move will be completed by the end of the month. Pricing will not change for any existing services, and a notice with the time and date of the scheduled maintenance for each location will be emailed as soon as possible.
Any downtime for this upgrade can be avoided with a support ticket request for virtual machine migration to another location or system reprovisioning without data transfer. Maintenance should be expected to last between 2 and 24 hours for each location depending on data transfer speed and network arrangements.
The S/PKVM line has been set out of stock and will be retired, but a new line of virtual machines has been created with similar pricing and specifications to launch on or before 6/1/22:
To possibly make up for any inconvenience caused by recent outages or migrations, all active users will be issued account credit equal to 50% of one month of service for use on renewal or new purchases.
In addition, the code UPGRADE50 has been temporarily activated for a 50% recurring discount off any new service and will be kept available as long as possible.
Please feel welcome to contact anytime with any questions.
We are moving to a new host on or before 21 May 2022 until end of month. Same price as before. Active customer gets 50% of one month service (?) account credit. Here's 50% discount.